Our fitment guarantee
If we said a part fits your car and it does not, that is ours to put right. No restocking fee and no shipping charges.
Who the guarantee covers
Covered
- Parts you bought with your year, make and model set on our store
- Parts a member of our sales team sold you for your car
- Wheels and lug nuts we matched to your car by bolt pattern or thread pitch
- Any order that arrives damaged, whether or not you set a vehicle
Not covered
- Parts you found by browsing without a vehicle set, unless our team sold them to you
- Wheel width, offset and clearance. We state the bolt pattern and you confirm the rest clears your car
- Parts that fit and arrived fine, which are a standard return instead
What we do
Wrong application
We listed a part for your car, or our team sold it to you for your car, and it does not fit. Tell us and we will exchange it for the correct part or refund you, with a prepaid shipping label to send the wrong one back.
No restocking fee and no shipping charges. The mistake was ours.
Damaged on arrival
Covered on every order, whether or not you set a vehicle. Inspect your parts when they arrive and tell us within 48 hours if anything is damaged. We arrange the exchange with the manufacturer and get a new part to you.
An exchange is the remedy here. Money back instead is a standard return.
Two different windows
48 hours
To tell us about damage, from the day your order arrives. Inspect your parts when they land.
14 days
To request a standard return on a part you no longer want, from the day your order arrives. The terms are in our refund policy.
You'll receive the parts you expect in brand new condition, or your money back.